Effective Date: June 2026

Hometown Strong ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, www.htstrong.org.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

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Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Information submitted through contact forms

• Information related to requests for assistance

• Information provided when making a donation

We may also automatically collect certain information about your visit to our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

• Referral sources

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How We Use Your Information

We use information we collect to:

• Respond to requests for assistance and other inquiries

• Communicate with individuals seeking services

• Process and acknowledge donations

• Improve our website and programs

• Analyze website traffic and visitor engagement

• Maintain records required for nonprofit operations and legal compliance.

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Donation Processing

Online donations are processed securely through Stripe. Hometown Strong does not store or have access to complete credit card numbers or other full payment card information.

Information submitted during the donation process may be shared with Stripe solely for the purpose of processing donations.

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Requests for Assistance

Individuals who contact Hometown Strong through our website may provide personal information to help us understand their needs and determine how we may assist them.

Information submitted for assistance requests is used only for providing services, evaluating needs, communicating with applicants, and maintaining program records. Access to this information is limited to authorized personnel and volunteers who require access to perform their duties.

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Cookies and Analytics

Our website is hosted on Wix, which may use cookies and similar technologies to help operate the website and improve user experience.

We may also use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on the site, and general geographic region. This information helps us improve our website and services.

You can learn more about Google's privacy practices at https://policies.google.com/privacy.

Most web browsers allow users to manage or disable cookies through browser settings.

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Sharing Information

Hometown Strong does not sell, rent, or trade personal information.

We may share information only:

• With trusted service providers that help operate our website and nonprofit activities

• With payment processors such as Stripe for donation processing

• When required by law, court order, or legal process

• To protect the rights, safety, or security of Hometown Strong, our volunteers, donors, or community members

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Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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Third-Party Services and Links

Our website may contain links to third-party websites or services. Hometown Strong is not responsible for the privacy practices or content of those external sites.

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Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through the website.

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Your Rights and Choices

You may contact us to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of information when legally permitted

• Opt out of future non-essential communications

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

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Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact:

Hometown Strong
Paradise, California
info@htstrong.org
775-400-1044